This policy explains how markforgedus.com may collect and use information submitted by B2B visitors who request additive manufacturing, tooling, equipment, machinery, or engineering review support.
We may collect contact details, company information, project notes, program type, country, and any technical context you choose to provide. If you share CAD files or drawings through a separate channel, those files may be associated with your inquiry for engineering review.
Information is used to respond to inquiries, evaluate project fit, prepare quotations, coordinate application engineering review, improve site content, and maintain business records. We may use submitted context to understand whether a printer cell, composite tooling route, metal additive part, or bridge-production workflow is relevant.
We do not sell inquiry information. Information may be shared with service providers or internal teams when needed to respond to a request, support customer communication, or comply with legal obligations. Confidential technical information should be governed by a separate NDA or written agreement before detailed submission.
Records may be retained for business follow-up, audit, and customer support. We use reasonable administrative and technical measures to protect submitted data, but no website transmission is guaranteed to be perfectly secure.
You may request updates or removal of contact information by reaching out through the contact page. Some records may be retained when required for legitimate business, legal, or security reasons.